SAFETY FLAW!

So I love the ease in which the stroller moves, but there is a serious safety flaw! The breaks do not work! I found this out on a hill, which was no fun. We ordered this stroller last week and it arrived timely, we put it together (with horrid instructions) and realized there was no break bar. There were only two break pads (one on each wheel). However, the break pads have holes in them where there should be a bar. We figured that they must have left this out of our package. As they were closed over the weekend, we took it out for a spin. I pushed the right break pad and it looked as if it locked. Before I could get my foot to the other side, the stroller started rolling down the hill with my five-month old daughter in it!

I called InSTEP as soon as they opened and informed them of this missing part. They informed me that this is a design change and they did away with the bar. WHAT??? This is a safety change, not a design change. They are clearly cutting corners here, to the detriment of the safety of our wee ones! They didn't change the break pads (as they still have the holes) to use them without the bar, they just stopped providing a bar.
There is even a strap that should be attached to the missing bar. Jan at InSTEP said they stopped including them two years ago and she doesn't know why.
STOP CUTTING CORNERS TO PAD YOUR WALLETS INSTEP AT THE COST OF SAFETY!!!

[Monday, January 05, 2009]

Love it!

This stroller is great! It's the perfect size and fits easily in the trunk of my car. The seat seems roomy and comfortable and it turns extremely well. It was super easy to put together which is always a bonus.

[Thursday, January 01, 2009]

Great Product

Great product just need to lock the wheel when you run/jog. They really should make the sunshade larger. (Just bought an attachment for the shade and it is great).

[Thursday, November 13, 2008]

Customers who bought this item also bought: